Orchard End Holistics

Personalised Reflexology Treatment Delivered With a Smile

If you’ve never had reflexology in Polesworth, Tamworth before, you might be unsure about what to expect. You might be wondering if reflexology is the right treatment for you, or perhaps worried that it might be painful. I am here to tell you that no matter who you are, reflexology is an extremely soothing experience, and something you’ll be glad you did. Whether you are living with chronic conditions like arthritis or simply want to relax, reflexology releases pent-up stress from your body and helps you feel more like yourself again.

Want to know more about the exact process of what happens when you see me for reflexology in Polesworth, Tamworth? Keep reading for a full break-down. I also offer mobile sessions to people within a 5 mile radius who can’t travel for any reason.

Initial Consultation

At your initial treatment, I will gather information about your past and current medical history, diet, overall lifestyle, as well as your personal reason for coming to reflexology. Do you have back pain you need to work on? Are you just looking to relax? This process only takes around 15 minutes and makes sure I give you the most personalised reflexology experience possible. No individual is the same, so I make sure each treatment is unique as well!

First Treatment

You will then need to remove your shoes and socks and lie down on a relaxing massage bed. Your feet will be wiped down by a warm flannel, with some organic, luxury balm being applied to aid the movement of my hands. This will be followed by an exploratory treatment, during which pressure is applied to your feet, lower legs, or hands, depending on the treatment you require. I will use my thumbs, fingers, or knuckles to identify areas of imbalance/tension and unblock these congested channels, letting energy flow more freely through your body.

Further Sessions

Following this investigatory treatment, I will tell you what I’ve found and discuss with you a bespoke treatment plan that works for you, along with some home care suggestions. We will discuss your health and overall wellbeing each session to check the reflexology is working. Are you feeling more relaxed? Have your pain levels gone down? Doing this allows us to amend your treatment plan accordingly and guarantee you are receiving the treatment you need.

How Will I Feel Afterwards?

Amazing, of course! You may experience a bit of tension in some tender areas, but this will pass, and by the end of the treatment you will be in a blissfully relaxed state, with your mind and body back in harmony. You might even feel like dosing off! After treatment, some people need to go the toilet more often, or experience mild headaches, which is a good thing – it is a sign that the treatment has worked and that toxins are leaving your body!

Contact Me

If you are looking for a reflexologist in Polesworth, Tamworth who listens to you and adapts treatment to your needs, get in touch with me to arrange an initial session. You can also book an appointment here.

Privacy Policy

YOUR PERSONAL INFORMATION – GENERAL DATA PROTECTION REGULATION (GDPR)

GDPR (implemented by DPA2018 in the UK) brought in new legal protection for personal information from May 2018. This tells you what personal information I gather via my website and why, and what your rights are.


This Reflexology Clinic is run by myself, Cheryl Johnson and I am the controller of the personal data you provide.


I can be contacted on 07813452504 or [email protected]


The Purpose of processing Client Data

In order to give professional reflexology treatments, I will need to gather and retain potentially sensitive information about your health. I will only use this information for informing reflexology treatments and associated recommendations concerning aspects of health and wellbeing which I will offer to you. I take basic contact details and information via my website to allow me to contact you and handle bookings.


Lawful Basis for holding and using Client Information

As a full member of the Association of Reflexologists, I abide by the AoR Code of Practice and Ethics. The lawful basis under which I hold and use your information is my legitimate interests i.e.my requirement to retain the information in order to provide you with the best possible treatment options and advice.


As I hold special category data (i.e. health related information), the Additional Condition under which I hold and use this information is: for me to fulfil my role as a health care practitioner bound under the AoR Confidentiality as defined in the AoR Code of Practice and Ethics.


What information I hold and what I do with it

In order to give professional reflexology treatments, I will need to ask for and keep information about your health. I will only use this for informing reflexology treatments and any advice I give as a result of your treatment. The information to be held is:


• Your contact details

• Medical history and other health-related information (which I will take from you at first consultation)

• Treatment details and related notes (which I will take after each consultation)


I will NOT share your information with anyone else (other than within my own practice, or as required for legal process) without explaining why it is necessary and getting your explicit consent.


How Long I Retain Your Information for

I will only keep your information if you come to me for treatment. For insurance purposes I have to retain records for 7 years after the last treatment. To comply with the law, children’s records will be kept until the child reaches 25 or if 17 when treated, then 26). CNHC require records to be held for 8 years.


Your data will not be transferred outside the EU without your consent.


Protecting Your Personal Data

I am committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, I have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you.


I will contact you using the contact preferences you give me in relation to:


• Appointment times

• Reflexology information or information related to your health


Your Rights

GDPR gives you the following rights:


• The right to be informed:

To know how your information will be held and used (this notice).

• The right of access:

To see your therapist’s records of your personal information, so you know what is held about you and can verify it.

• The right to rectification:

To tell your therapist to make changes to your personal information if it is incorrect or incomplete.

• The right to erasure (also called “the right to be forgotten”):

For you to request your therapist to erase any information they hold about you

• The right to restrict processing of personal data:.

You have the right to request limits on how your therapist uses your personal information

• The right to data portability: under certain circumstances you can request a copy of personal information held electronically so you can reuse it in other systems.

• The right to object:

To be able to tell your therapist you don’t want them to use certain parts of your information, or only to use it for certain purposes.

• Rights in relation to automated decision-making and profiling.

• The right to lodge a complaint with the Information Commissioner’s Office:

To be able to complain to the ICO if you feel your details are not correct, if they are not being used in a way that you have given permission for, or if they are being stored when they don’t have to be.


Full details of your rights can be found at ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/


If you wish to exercise any of these rights, please use the contact details given above.


If you are dissatisfied with the response you can complain to the Information Commissioner’s Office; their contact details are at: www.ico.org.uk


THERAPIST’S RIGHTS

Please note:

•If you do not agree to your therapist keeping records of information about you and your treatments, or if you don’t allow them to use the information in the way they need to for treatments, the therapist may not be able to treat you.


•Your therapist has to keep your records of treatment for a certain period as described above, which may mean that even if you ask them to erase any details about you, they might have to keep these details until after that period has passed.


•Your therapist can move their records between their computers and IT systems, as long as your details are protected from being seen by others without your permission.